Shipping, In-Store Pickup, Fullfillment
Items on our website that are not listed as “Limited Edition” or “Pre-Order” will be shipped within 3 business days.
For items that are listed as "Limited Edition" or "Pre-Order", we specify within the product page the expected fulfillment and shipping dates.
If you order an item that inadvertently is Out of Stock, we aim to email you with an update within 24 hours of your order.
While our office at 212 E 4th Street is not set up as a retail location (this is our fulfillment/operations center), we aim to host some open houses later this year.
This being said, we are currently offering In-Store Pickup.
During your online order Check Out, under the Delivery Option section, you may select "Pick up".
For items that are currently in stock, most orders will be ready with 1 business day of placing the order.
An automated email will be sent once your order is ready to be picked up.
Unless otherwise specified within a product's listing, all our items are shipped out via USPS Priority.
Here is the estimated amount of days required for deliveries sent out of our Waterloo operations center:
- Northeast Iowa: 2-3 business days
- Elsewhere in Iowa: 3-4 business days
- Elsewhere in USA: 5-7 business days
For our policy on Exchanges and Returns, refer to here.